Shipping Policy

Order Processing

• Orders are processed and shipped within 1-7 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.

International Shipping

• We ship internationally to most countries.
• International shipping rates are calculated at checkout based on the destination and weight of the package.
• Delivery times for international shipments vary depending on the destination, typically ranging from 7-21 business days.
• Customers are responsible for any customs and import taxes that may apply.

Order Tracking

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
• You can track your order through the carrier’s website using the tracking number provided.

Shipping Delays

• While we strive to ensure timely delivery, we are not responsible for shipping delays caused by the carrier or due to customs processing for international orders.
• Please note that during peak seasons or promotional events, order processing times may be extended.

Lost or Stolen Packages

• We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
• Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Address Changes

• Please ensure that all shipping information is correct at the time of purchase.
• We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have any questions about your order, please contact our customer service team at info@xyz.com or call us at +91-00000000.